CR Email - getting "relay not allowed" error in Blocked Email list
Date: 1 December 2017
Audience: Club Admins / District Admins
Ref: Club Runner Ticket #PFF-666-75279
CA's and DA's may be seeing in their Blocked Email List, an error "Relay Not Allowed" against old vodafone email addresses and
The user has followed vodafone's instructions to have their old email address permanently forwarded to their new address.
The error is due to a configuration error in vodafone's email servers. The reasons are quite technical.
Get the member to update their member profile with their new email address and the problem vanishes immediately.